Working from home… without falling out of windows


This blog was written at the beginning of lockdown when people had just started working from home. Since then, there has been and increase in phishing emails (Spotting Phishing Emails video) and ransomware attacks (ransomware video) many of which have been COVID-19 related.

There is also a move […]

Working from home… without falling out of windows2020-11-07T11:52:29+00:00

Making Compliance Training Relevant

Very often it seems that the tone of compliance training is about what the company needs from its employees.  Perhaps it would be more effective to say :

‘This is a life skill that will help you, wherever you are, whatever you do and whoever you’re with’.

Compliance training isn’t generally well liked. It’s often quite […]

Making Compliance Training Relevant2020-08-25T13:58:32+00:00

Learning Objectives – Knowledge, Skills, Attitude and Awareness

People always seem to be looking for the next big thing which is going to turn learning around and make everyone fall in love with it. That isn’t going to happen.

But it is possible to get a better idea of what you’re trying to achieve from learning materials by thinking in terms of […]

Learning Objectives – Knowledge, Skills, Attitude and Awareness2020-07-04T10:30:32+00:00

5 Great Reasons to Use Captions on Your Videos – updated

A while back we wrote a short blog about why it’s important to add captions to videos. Here are the five reasons we gave then with more detail.

It’s the right thing to do – it includes rather than excludes people

Sometimes called the moral argument – we should make anything that’s published as accessible as possible. About […]

5 Great Reasons to Use Captions on Your Videos – updated2020-07-04T10:30:12+00:00

What to look for in training videos

Videos are a popular medium for training, but not videos are equal.  Here’s our quick overview of what we consider important when thinking of using videos in your training offering.


People often say that training videos should be three minutes or less. However, much of the information on video length and engagement is based on marketing […]

What to look for in training videos2020-08-25T14:04:49+00:00

Little and Often Learning

Much is made these days of things like micro-learning: presenting training in small chunks; and spaced learning: a series of short, intense training sessions.

But do these really help?

They seem very attractive and I’m sure that in some situations they are very effective. However, if they are applied to all learning situations equally, they’re unlikely to […]

Little and Often Learning2020-08-25T14:32:17+00:00

People buy benefits – not features

‘People don’t buy features, they buy benefits’ is a marketing term. If you want to sell something, highlight the benefits, not the features. Perhaps the same is true in elearning.

A feature is something that your product/service has, benefits are the outcomes or results that users will (hopefully) experience by using your product or service.

Learners are […]

People buy benefits – not features2020-08-25T14:08:51+00:00

Elearning: One tool in the fight against cybercrime

Everyone knows what phishing emails are and how to spot them, right?

I’m sure everyone’s seen the really obvious ones, the ones that are laughably bad, the ones that are perhaps designed to identify naive or particularly vulnerable people.

But what about the sophisticated ones that use real people’s names, real logos and perhaps even have some […]

Elearning: One tool in the fight against cybercrime2020-08-25T14:02:32+00:00

Spotting Phishing Emails

The other day I was listening to the lunchtime news on the radio. Within the headlines were money laundering (football related), data protection (supermarket), and information security including hacking into websites (phone company).

It was only a few years ago that hackers used phishing emails to penetrate Sony Picture Entertainment and cause massive disruption […]

Spotting Phishing Emails2020-08-24T10:20:27+00:00

3.8 million fraud offences … suggesting fraud is the most common type of crime

Every day we hear statistics about how cybercrime is increasing and how it’s a massive threat, however, our attitude towards this threat is often quite cavalier.

Making systems safer is of course important, but many cyber crimes often come about because people don’t follow simple rules. In many ways, we’re just not used to this sort […]

3.8 million fraud offences … suggesting fraud is the most common type of crime2020-07-16T09:02:35+00:00
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